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Shipping & Delivery Policy

We ensure fresh milk delivered straight to your doorstep, hassle-free.

Delivery Areas

We currently deliver to the following locations:

  • City Batala
  • City Gurdaspur
  • Other areas upon request

Delivery Schedule

Orders placed before 8:00 PM will be delivered the next day.

Delivery time slots 4AM TO 9AM, subject to availability.

Minimum Order

A minimum order of ₹299 is required for delivery. Orders below this value may incur a delivery charge of ₹30.

Packaging & Freshness

We deliver your milk in insulated packaging to maintain its freshness. Please refrigerate immediately upon receipt.

Missed Deliveries

If delivery is unsuccessful due to incorrect information or customer unavailability, we will attempt to contact you.

A re-delivery fee of [₹ Amount] may apply for subsequent attempts.

Order Modifications and Cancellations

Order Changes: Modifications to your order must be made at least [Timeframe, e.g., 12 hours] before the scheduled delivery.

Refunds & Returns

If you find any issues with the milk (damaged or spoiled), please notify us within 24 hours for a replacement or refund.

Contact Us

If you have any questions or concerns, feel free to reach out:

  • Phone: 991-502-2586
  • Email: grievanceofficer@farm49.in
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